E Commerce Product Project Manager

Location: Manchester, NH

Type: Full Time

Min. Experience: Experienced

FoodState is a pioneer in the natural products industry, being the first company to make vitamins from scratch, with farm fresh whole foods. For 40+ years, we have been making wholesome nutritional supplements that deliver the promise of farm fresh foods. All of us at FoodState are committed to producing the most authentic nourishment possible, and are dedicated to improving the lives of others with the products we make.

PRIMARY PURPOSE AND FUNCTIONS:

Digital Product Project Manager will lead and manage digital product and technology focused project(s). The project(s) will span technologies and platforms and have a wide business impact across departments.  The delivery of these digital product project(s) have been identified as part of the overall FoodState Digital Strategy.
The successful candidate will manage day-to-day planning, scheduling, tracking and reporting for project-related initiatives, potentially spanning multiple web sites and brands, marketing, sales and operations, and both domestic and international.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:         

  • Will be a key contributor of the cross-functional FoodState Digital team and will work closely with business stakeholders, partners and project team members to manage project timelines from inception to launch
  • Will be responsible for delivery of the User Experience (UX), User Interaction (UI) and Interface Design, Development, Testing and User testing of project- working closely with a team of Business and Product Owners as well as external partners
  • Manage the design of insight-driven digital UX, ensuring optimization of consumer journey across the digital landscape 
  • Will manage the integration of website analytics, business objectives, and technology capabilities to drive design and digital requirements scope for new digital capabilities
  • Partner with business project team members, vendors, internal IT team, and testing teams to scope, develop, and deploy new website experiences
  • Will have a strong knowledge of Agile as well as other Project Management Methodologies
  • Will work with project team and extended team members on a day to day basis: gathering business requirements, development with potentially offshore teams, project plans and timelines, running daily meetings with delivery teams, informing management at all levels
  • Develop project risk management plans; documentation of management systems and tools, ensuring complete and accurate records of processes and systems
  • Working directly with marketing and IT in bringing custom offerings directly to our consumer base in the most effective, informative way possible
  • Plan and implement components of our launch with a focus on pricing, offerings and custom kits
  • Provide insight when it comes to consumer behaviors, buying habits and transaction commonalities
  • Serve as the voice of the customer to the Marketing Team on the evolution of the FoodState commerce site as far as content/assets that will meet the needs of our customers and ultimately drive our business
  • Confidently leads cross-functional business and external teams to project success, using the most appropriate project management methodology
  • Coordinate the launch of a new commerce site
  • Ensures timely and appropriate generation, collection, and dissemination of project information
  • Will be proactive and drive projects forward in a positive way
  • Ability to manage ambiguity and able to adapt to change

Qualifications:

  • Bachelor’s Degree preferred
  • 5-7 years experience as Digital Project Manager and/or in eCommerce operations
  • Experience with delivery of Agile projects is essential. An understanding of best practice Agile Project Management approaches and how to apply them
  • Knowledge of management principles and practices including budgeting, cost estimating, and fiscal management principles and procedures
  • Solid digital experience working across large websites, mobile to desktop
  • Experience working with offshore teams and agencies
  • Familiarity and appreciation of the strengths and weaknesses of a range of technologies is useful
  • Technical knowledge and experience in managing the development of web sites, email marketing campaigns, ecommerce sites, social media and digital creative assets
  • Working knowledge of site architecture, site administration, custom module development, custom theme development.
  • Working knowledge of Google analytics and other digital marketing tracking tools.
  • Experience with Search Advertising, PPC, Display Network Advertising, etc.    
  • Ability to quickly understand and master integrated business applications
  • Proven leader, strategic thinking and organizational planning skills
  • Highly process-oriented with skill in defining operational processes, project management, and prioritization
  • Technical skills: Some knowledge of HTML5, CSS, JavaScript
  • MS-Office (Word, Excel, Powerpoint); MS-Access and/or MS-Project

WHAT WE OFFER:

  • A company that is in the business of improving people's lives.
  • A staff that is ready to mentor and encourage you to grow with the organization.
  • An organization with a strong national and local presence and reputation, poised to become internationally renowned.
  • Very competitive compensation plan that is salary and comprehensive benefits that are available your date of hire:  medical, dental and life insurance, 10 paid holidays, and 12 days of PTO your first year, increasing to 15 days of PTO after your first anniversary and a matching 401(k).

 

 

 

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